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Moderatione / Content Moderation

Ensuring Safer Digital Experiences

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Content moderation services can identify and flag instances of copyright infringement. This is demonstrated with an image showing an alien standing in front of an illuminated portal on an alien planet with an alert for copyright infringement.

Moderatione / Content Moderation

Ensuring Safer Digital Experiences

Get Started

Expert Content Moderation Services to Make your Content Appropriate for all

If your platform is driven by user-generated content, chances are that you often face difficulties in ensuring that the content is safe for everyone on your platform. The freedom of anonymity on your platform is often misused by your users, and this may potentially lead to the violation of community guidelines or cause harm to other users.

If not handled in time, this could lead to legal troubles, and penalties, and potentially push your platform to shut down. To illustrate – a single COPPA violation in the USA can penalize you $43,280 per privacy violation.

As a leading content moderation company in North America, your content moderation teams identify and filter out potentially harmful and inappropriate content, and uphold the safety and community standards of your digital spaces.

Hate Speech

Violence

Bullying

Substance Abuse

Clickbait

Weapons

Profanity

Self-harm or Injury

Religious extremism

Fake News

Political Extremism

Nudity

Spam

Scams

Signs of mental health deterioration or PTSD

Sexually Inappropriate Content

Racism, Sexism, or other forms of
discriminatory messaging

And more!

Why you need Content Moderation

Opporture’s content moderation services cater to your project’s needs and can be applied to any form of content – be it image, text, or video.

Using our content moderation services would help you:

  • Filter out inappropriate content and enforce the community guidelines of your platform without hampering the overall user experience through regular content audits
  • Enhance your algorithms’ performance and decision-making capabilities with better content insights
  • Protect your users from spam, inappropriate, or harmful content
  • Focus on business development, innovation, and other core activities while we moderate your content
  • Keep your platforms enjoyable and safe for all your users and contributors
  • Get started immediately with out-of-the-box, pre-trained text, audio and image moderation models.
  • Use popular taxonomies like GARM to build models to standardize content categories.
  • Train models to identify and categorize inappropriate content faster and with nearly 95% accuracy than human effort.
Inappropriate content for minors is identified and flagged using content moderation services, as indicated by a blurred image.
Abusive content is identified and flagged through content moderation services, as demonstrated by a blurred image.
A businessman delivers a speech in the office. A check mark sign and the text "Approved" appear on the top-left of the image indicating the author delivers safe and quality content, as the result of content moderation services.

Tailored Content Moderation Services For Your Industry

Our content moderation services have benefited companies across a wide range of sectors:

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Social Media

Opporture’s Social Media moderation ensures that user-generated content on platforms like Twitter, Instagram, Facebook, LinkedIn, and other social media platforms is in line with the guidelines and policies. We also ensure that we make your content moderation decisions with that intent while also ensuring that your users are free to express themselves.

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Media and Entertainment

Our moderation services also extend to news broadcasts and online streaming. We ensure that this internationally distributed content aligns with the cultural and contextual laws and practices of various locations.

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Healthcare

Online healthcare has grown in popularity, especially in recent years. However, its effectiveness only depends upon the interactions between healthcare professionals and patients. Our moderation services let you ensure that these interactions happen smoothly on online healthcare platforms and filter out offensive content.
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eCommerce

Brands today are depending on digital platforms like social media and eCommerce sites to boost engagements with their audience. But, in this process, the users may direct offensive, fake, edgy, or harmful content toward the brand and the quality of its products and services. Our content moderation team helps brands protect their reputation by filtering out abusive content, and improves the user experience for other users.

Government Agencies

Governments rely on content moderation to remove objectionable material from digitally-available content without violating the right to free expression. As a content moderation company servicing US businesses, we enable federal agencies to manage their digital presence by helping them define and implement these policies.

Children Websites

Children’s websites need advanced content moderation services to prevent cyber predators, filter out inappropriate content, and prevent cyberbullying. Opporture helps you with tailored services, including chat monitoring, flagging inappropriate content, and automatically banning users with suspicious or malicious intent.

Gaming Sites

Using Opporture’s advanced filters and contextual AI, you can verify usernames, identify harmful and offensive chat content, and prevent miscreants from using your platform. You can also filter out spam, inappropriate videos, images, and profanity and ensure a safe and positive gaming environment for your gamers.

Dating Sites

Online dating communities and forums can benefit from our services to verify user profiles and moderate chat content to mitigate nudity, cyberbullying, harassment, body shaming, and hate speeches. Opporture’s AI-driven content moderation is what you need to maintain a reliable and safe dating site.

Eliminate the risk of harmful or inappropriate content

Improve user experience and protect your brand reputation with Opporture – a trusted content moderation company in North America.
Talk to our Experts

Opporture’s Content Moderation Services

As a top AI company in North America, we at Opporture are committed to delivering tailored content moderation services because every project has unique needs. Our content moderation specialist team prioritizes your requirements to ensure the desired quality is achieved through our customized workflows.

We offer:

Text Moderation

Opporture’s text moderation services dive deep into an ocean of text content from disparate sources like chatbots, forum discussions, documents, e-commerce catalogues, chat room transcripts, etc. Our moderation team uses advanced AI to root out false, unnecessary, and objectionable texts from your website.

Image Moderation

Our user-generated content moderation experts comb through volumes of user-submitted images to remove content that does not comply with your quality and safety standards. We secure your platforms for users of all age groups using accurate metadata tagging and by identifying and removing content related to violent drug and weapon usage and inappropriate comments.

Audio Moderation

Audio content sourced from podcasts, voice calls, and chatrooms may contain profane language, vulgar vocabulary, veiled or direct threats, and hate speeches. We use advanced audio analysis techniques to moderate such content to maintain and protect your organization’s reputation and brand image.

Video Moderation

Opporture’s video moderation services analyze all video content frame-by-frame. Our moderation team sifts through all videos to filter offensive, harmful, and reputation-damaging content. With our real-time reporting and quick identification, you can ensure your video content is clean and safe for all users.

Link Moderation

Maintain a healthy backlink profile and avoid search-engine penalties with Opporture’s content moderation services. We ensure your website’s backlinks stem from reliable and safe sources. Our AI and ML-driven algorithms scan and flag harmful links that can ruin your reputation and search engine rankings.

User-Generated Content Moderation

Understand your target audience better with our customized user-generated content moderation services powered by our AI expertise and moderation team. Our high adaptability and full-scope coverage with detailed reporting and real-time monitoring ensure that all user content is captured fully.

Community & Forum Moderation

Our full-scope community and forum moderation services comprise a fully automated flagging system, customized policies, and a team of moderators to manage multiple digital communities. Our moderating team ensures healthy and meaningful forum discussions by avoiding conflicts, resolving plagiarized content, and restricting spammers.

Website Content Moderation

Opporture’s website content moderation services are a potent combination of human and artificial intelligence to keep user-generated content free of harmful content. We use advanced web crawlers and tools to eliminate threats, protect your website material and maintain your brand credibility.

Document Moderation

Ensure your documents adhere to the strict regulatory standards by filtering out unwanted content, maintaining quality control, and deploying safety measures for legal compliance. Leverage the power of AI to ensure accuracy while manually reviewing large volumes of education, insurance, and immigration-related documents.

Create safer digital spaces for your business

Deliver content that makes your consumers feel safe and empowered. Talk to the experts at Opporture – your trusted content moderation company in North America.
Schedule a consultation

Case Studies

FAQs

There are two ways to do content moderation:

  • Manual moderation involves human moderators who comb through volumes of content to approve and reject content as per guidelines.
  • AI-driven moderation using Machine Learning algorithms to automatically detect inappropriate content. AI-driven content moderation involves image recognition, sentiment analysis, and keyword filters to track content that violate the guidelines. AI-assisted content moderation will often involve human moderators to review moderation decisions made by the AI model.

Although AI-driven content moderation is done by highly advanced technology, there’s nothing to surpass the human ability to read, understand, interpret, and moderate content. Humans are more suitable for the task because they can grasp and interpret complex information like hidden meanings. AI cannot “read between the lines” like humans can, which is why human moderators are necessary to work alongside automated tools. Besides, humans train machines to make decisions about the appropriateness of online content.

Opporture’s content moderation services apply to image, text, or video content. We can help you:

  • Safeguard your platform from malicious content, spam, and scams.
  • Filter out inappropriate content and ensure compliance with guidelines.
  • Redefine algorithms’ decision-making capabilities with analytical insights.
  • Maintain a safe and enjoyable platform with user-appropriate content.

When it comes to image moderation, the identification can range from very simple to complex images. This is why moderating images requires more advanced data handling and ML algorithms, such as:

  • Computer Vision or CV to identify specific characteristics or objects within an image like company logos, weapons, or nudity. 
  • Optical character recognition, or OCR, detects and analyzes texts within the images and renders it readable for machines to do Natural Language processing.

It is not easy to strike the right balance between freedom of expression and content moderation without the involvement of human judgment in tandem with AI-driven tools. The combination requires:

  • Consideration of the platform’s legal requirements and community guidelines.
  • Review of the users’ expectations.
  • Consistent training of human moderators.
  • Continuous improvement of AI and ML algorithms.
  • Completely transparent appeals process.
  • Open communication about moderation decisions and with the users.
Undoubtedly, AI-powered content moderation has vastly improved the accuracy of identifying and removing harmful content. However, it is not entirely flawless. This technology has certain limitations, such as:
  • False positives and negatives
  • Potential biases
  • Inability to interpret complex content
Nevertheless, it is possible to address these limitations with continuous training and enhancement of AI algorithms and by regularly auditing moderation results. This is where you need an expert content moderation company like Opporture to assist you with training your AI models.

As a responsible AI company, we are committed to implementing and following ethical practices. As far as our content moderation services are concerned, we:

 

  • Use advanced AI algorithms trained on diverse datasets to mitigate biases.
  • Protect user privacy and remain compliant with laws and regulations.
  • Maintain human oversight to ensure sensible decision-making.
  • Follow industry best practices and review them regularly.
  • Maintain transparency in our content moderation practices.

At Opporture, we have implemented a set of practices to ensure continuous improvement of our services. Our practices include:

  • Review of user feedback and implementation of modifications to enhance our accuracy and effectiveness.
  • Constant monitoring and analysis of content moderation metrics.
  • Evaluating and updating AI models on a regular basis.
  • Continuous collaboration with clients for a proactive approach to enhancing moderation processes. 

Specific parameters indicate the effectiveness of content moderation services, such as:

  • User experience and satisfaction.
  • Response time to moderation.
  • Reduction of malicious content.
  • Compliance with community guidelines.
Need Content Moderation services?

Talk to us!

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